Speed Queen dryer banging hard on every turn of the drum — Orangeburg, NY
It sounded like something was breaking. It was a wheel the size of a coffee cup lid.
- Appliance
- Dryer
- Brand
- Speed Queen — we are factory-authorized
- Location
- Orangeburg, NY
- Symptom
- Heavy rhythmic banging; machine still tumbling and still drying
- Cause
- Drum support wheel deformed — out of round, not merely worn
- Repair
- Support wheel replaced and the machine given a full service while it was open
The call
The complaint was noise. A heavy, regular banging, loud enough that nobody wanted to start a load while the house was awake. The dryer still tumbled and still dried — it simply sounded like something inside was coming apart.
What we found
A Speed Queen drum does not hang off a shaft. It rests on support wheels and rolls on them while the belt drives it round. That is a large part of why these machines last as long as they do, and it also decides what a worn one sounds like: a thump once per revolution, keeping time with the drum, rather than a rattle or a scrape.
That is exactly what this was. One of the support wheels had gone out of round — deformed rather than simply worn thin — so the drum dropped onto the flat of it once every turn and the cabinet passed the sound on to the whole room.
Worth saying plainly, because a banging dryer sounds like the end of the machine and usually is not. The bearing was fine. The motor was fine. The belt was fine. The part making all that noise is smaller than your hand.
The fix
Replaced the support wheel, then went through the rest of the machine while it was open: lint cleared from the places the filter never reaches, blower and ducting checked, belt and idler looked over, drum turned by hand to hear it run true before anything went back on.
Opening a dryer is most of the work on a job like this. Closing it again without checking what else is in there would be leaving the cheap half of the repair undone.
Back together, run, and quiet. If your dryer has started knocking in time with the drum, it is worth having looked at early — the noise itself is harmless, but a wheel that far gone puts the load somewhere the machine was not designed to carry it.
Speed Queen is one of two brands we are factory-authorized for — what that covers is here.
Seeing the same thing?
If your appliance is behaving this way, we can usually tell you what's happening on the first visit. Every call starts with a $110 diagnostic — sales tax included — that's credited toward the repair.
More on Washer & Dryer Repair.
Call (551) 255-3689Factory-authorized for Speed Queen and Z-Line — experienced across every major brand
Speed Queen and Z-Line repairs are done under manufacturer authorization. Everything else is backed by 21 years of hands-on experience on these machines.
Factory-Authorized: Speed Queen & Z-Line
For these two brands we are an authorized service provider — repairs done to manufacturer standard that keep your warranty intact.
Brands we service every day
From everyday household names to high-end built-ins, outdoor kitchens and commercial equipment — the same list everywhere we work, backed by 21 years of hands-on experience.
We also work directly with Liberty Home Guard and New Leaf on covered home-warranty claims.
Tell us what's going on
Leave your details and describe the problem. We'll call you back to book a visit — every repair starts with a $110 diagnostic that's credited toward the fix.