Repairs we've finished across Bergen County, NJ and nearby Rockland County, NY
Real jobs, photographed on site: what the customer reported, what actually failed, and what it took to fix it. Nothing here is stock footage.
Cleveland tilting skillet that would not tilt — Cresskill, NJ
A pan that will not tilt sounds like the expensive end of the machine. It was a capacitor.
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GE gas dryer making noise — the blower wheel was loose on the motor shaft — Englewood, NJ
Not every noisy dryer is a drum roller. This one was the blower, and nothing on the outside of the machine tells you which of the two you have.
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Maytag gas dryer — a broken drum roller, and a cabinet full of lint — Demarest, NJ
The noise was the easy part. What mattered more was what the noise made us open the machine to find: years of lint packed around a gas burner.
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Southbend commercial range — a burner pilot that would not light — Ramsey, NJ
The burner was fine. What had failed was the thin gas tube feeding its pilot, and the fitting that splits that supply between two of them.
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Whirlpool top-loader not draining — the basket hub had corroded through — Hillsdale, NJ
Nothing here was worth fixing, and saying so is part of the job. The metal holding the inner basket had rotted apart, and the pieces had already been through the pump.
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A smell of gas near the dryer — the valve was leaking — Closter, NJ
The repair here is the small part of the story. The part worth reading is what to do when you smell gas, and who to call first. It is not an appliance company.
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Lynx outdoor grill with no spark on any burner — Fair Lawn, NJ
Nothing in the ignition had failed. The little drawer that holds the battery stopped keeping weather out, and everything inside it went.
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Whirlpool gas range — the last working burner finally quit — Hackensack, NJ
The way the call was worded told most of the story. Burners had been going one at a time, and this was the last one left.
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GE front-load washer not draining, water standing in the drum — Oradell, NJ
One dollar stopped the machine. Nothing on it was broken — the filter did exactly what it exists to do, and then it was full.
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Wolf cooktop: burners click, catch for a second, then go out — Teaneck, NJ
Every part on this cooktop worked correctly. The gas shut off exactly as designed — because the burner could no longer prove it was alight.
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Speed Queen dryer banging hard on every turn of the drum — Orangeburg, NY
It sounded like something was breaking. It was a wheel the size of a coffee cup lid.
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LG front-load washer leaking from the door with the door shut — Mahwah, NJ
The seal had been ruined by something meant to clean it. The mould it was aimed at had not moved.
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American Dish Service dishwasher holding water and barely dosing chemical — Ridgewood, NJ
Two complaints that sound unrelated and usually are not: both were parts that wear out on a schedule nobody was watching.
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GE Café induction cooktop completely dead, oven still working — Spring Valley, NY
All four zones went at the same moment, which sounds like the worst case and usually means the opposite: one part they all depend on.
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Manitowoc ice machine on a water fault, production falling — Englewood, NJ
The machine never stopped, which is exactly why it took a while to get looked at. It was telling anyone who read the display what was wrong.
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Garland commercial range — oven pilot lights, then dies — Dumont, NJ
Light the pilot, hold the button, let go, and it goes out. On a standing-pilot range that pattern names the part before anything comes apart.
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Speed Queen dryer running full cycles but not drying — New Milford, NJ
Every part on this machine worked. It still could not dry a load, and the reason had nothing to do with the parts.
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Miele dishwasher won’t start and keeps showing “Close the door” — Westwood, NJ
The door was shut. The machine insisted it wasn’t. On a Miele that argument has one honest answer, and it is not the door.
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LG gas dryer tumbling but blowing cold air — Emerson, NJ
The dryer ran perfectly and dried nothing. On a gas machine that narrows the search down fast — and what we found around the burner told the longer story.
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Kenmore French-door refrigerator: fresh food warm, freezer still cold
One compartment warm and the other cold is the most useful thing a refrigerator can tell you — it rules out the expensive faults before anything is opened.
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Kenmore top-load washer walking across the basement on spin — Teaneck, NJ
Violent shaking, banging you could hear upstairs, and a machine that moved a little further from the wall every wash. One worn set of parts explains all three.
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Alto-Shaam CTC10-20E combi oven completely dead — Glen Rock, NJ
No display, no lights, no response to the power button. A shorted board had taken the power supply with it — and replacing one without the other would have failed the same day.
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Leave your details and describe the problem. We'll call you back to book a visit — every repair starts with a $110 diagnostic that's credited toward the fix.